Chapter 4: Other Technological Risks for Mental Health Professionals
Part 3: Mental Health Professionals: Is Texting a Pandora's Box of HIPAA Violations?
According to the Zur Institute , texting may be the easiest way to contact young and adolescent clients, but it's not without risks.
Traditional SMS messaging platforms are typically not secure enough to transmit e-PHI. For instance, these messages can…
- Be read by people other than the intended recipient.
- Be forwarded to others.
- Remain unencrypted on telecommunication providers' servers.
- Remain on the phones of both the sender and recipient.
Generally, SMS messaging platforms are not secure enough to transmit e-PHI.
Having said that, there are services that offer encrypted text messaging for healthcare practitioners. If you work primarily with young clients, this may be worth exploring.
Next: Part 4: Managing Patient Records with In-Office Software