HIPAA, Social Media, and Technology
A Guide for Mental Health Professionals

Chapter 4: Other Technological Risks for Mental Health Professionals
Part 4: Managing Patient Records with In-Office Software

The cloud is a convenient way to store patient records, but it limits your control and oversight over the protection of your clients' e-PHI. If the cloud is hacked, you could still be held accountable for failing to properly protect e-PHI as outlined by HIPAA.

So if you manage mental health records with in-office software, be sure to…

  • Limit access with passwords.
  • Only allow authorized personnel to access the software.
  • Create a system to record who accessed e-PHI and for what purpose.
  • Use antivirus software and firewalls to keep your network secure.

Next: Part 5: Physical Technology Risks for Mental Health Practitioners

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